Customer Feedback

12 responses

Design and presentation?

12 out of 12 people answered

3.80
average rating
8%
1 res
1
0%
0 res
2
41%
5 res
3
8%
1 res
4
41%
5 res
5

Range of products?

12 out of 12 people answered

3.60
average rating
0%
0 res
1
16%
2 res
2
25%
3 res
3
41%
5 res
4
16%
2 res
5

The clarity of our product descriptions?

11 out of 12 people answered

3.90
average rating
0%
0 res
1
0%
0 res
2
27%
3 res
3
54%
6 res
4
18%
2 res
5

Speed of delivery?

12 out of 12 people answered

4.80
average rating
0%
0 res
1
0%
0 res
2
0%
0 res
3
25%
3 res
4
75%
9 res
5

Competence of staff?

12 out of 12 people answered

4.60
average rating
0%
0 res
1
0%
0 res
2
8%
1 res
3
25%
3 res
4
66%
8 res
5

Quality of the appointment?

12 out of 12 people answered

4.00
average rating
0%
0 res
1
0%
0 res
2
25%
3 res
3
50%
6 res
4
25%
3 res
5

How many pension cases do you submit for every 10 appointments?

12 out of 12 people answered

5.80
average rating
0%
0 res
0
0%
0 res
1
0%
0 res
2
8%
1 res
3
8%
1 res
4
8%
1 res
5
50%
6 res
6
16%
2 res
7
8%
1 res
8
0%
0 res
9
0%
0 res
10
Pension Succesful Cases

How many cases other than pensions will you submit per 10 appointments? ie. protection, mortgages etc.

12 out of 12 people answered

1.40
average rating
16%
2 res
0
50%
6 res
1
16%
2 res
2
8%
1 res
3
8%
1 res
4
0%
0 res
5
0%
0 res
6
0%
0 res
7
0%
0 res
8
0%
0 res
9
0%
0 res
10
Other Business Succesful Cases

How do you rate RMT Direct overall?

12 out of 12 people answered

4.10
average rating
0%
0 res
1
0%
0 res
2
25%
3 res
3
41%
5 res
4
33%
4 res
5

How likely are you to recommend us to a friend or colleague?

12 out of 12 people answered

8.30
average rating
0%
0 res
0
0%
0 res
1
0%
0 res
2
0%
0 res
3
0%
0 res
4
0%
0 res
5
8%
1 res
6
25%
3 res
7
16%
2 res
8
25%
3 res
9
25%
3 res
10
Not likely at allExtremely likely

Finally, we are due to release very shortly a new website generating leads for IFAs. Would you be interested in finding out more?

12 out of 12 people answered

1
Yes91% / 11 res
2
No8% / 1 res