Customer Feedback

12 responses

Design and presentation?

12 out of 12 answered

3.8
Average rating
8%
1 resp.
1
0%
0 resp.
2
41%
5 resp.
3
8%
1 resp.
4
41%
5 resp.
5

Range of products?

12 out of 12 answered

3.6
Average rating
0%
0 resp.
1
16%
2 resp.
2
25%
3 resp.
3
41%
5 resp.
4
16%
2 resp.
5

The clarity of our product descriptions?

11 out of 12 answered

3.9
Average rating
0%
0 resp.
1
0%
0 resp.
2
27%
3 resp.
3
54%
6 resp.
4
18%
2 resp.
5

Speed of delivery?

12 out of 12 answered

4.8
Average rating
0%
0 resp.
1
0%
0 resp.
2
0%
0 resp.
3
25%
3 resp.
4
75%
9 resp.
5

Competence of staff?

12 out of 12 answered

4.6
Average rating
0%
0 resp.
1
0%
0 resp.
2
8%
1 resp.
3
25%
3 resp.
4
66%
8 resp.
5

Quality of the appointment?

12 out of 12 answered

4.0
Average rating
0%
0 resp.
1
0%
0 resp.
2
25%
3 resp.
3
50%
6 resp.
4
25%
3 resp.
5

How many pension cases do you submit for every 10 appointments?

12 out of 12 answered

5.8
Average rating
0%
0 resp.
0
0%
0 resp.
1
0%
0 resp.
2
8%
1 resp.
3
8%
1 resp.
4
8%
1 resp.
5
50%
6 resp.
6
16%
2 resp.
7
8%
1 resp.
8
0%
0 resp.
9
0%
0 resp.
10
Pension Succesful Cases

How many cases other than pensions will you submit per 10 appointments? ie. protection, mortgages etc.

12 out of 12 answered

1.4
Average rating
16%
2 resp.
0
50%
6 resp.
1
16%
2 resp.
2
8%
1 resp.
3
8%
1 resp.
4
0%
0 resp.
5
0%
0 resp.
6
0%
0 resp.
7
0%
0 resp.
8
0%
0 resp.
9
0%
0 resp.
10
Other Business Succesful Cases

How do you rate RMT Direct overall?

12 out of 12 answered

4.1
Average rating
0%
0 resp.
1
0%
0 resp.
2
25%
3 resp.
3
41%
5 resp.
4
33%
4 resp.
5

How likely are you to recommend us to a friend or colleague?

12 out of 12 answered

8.3
Average rating
0%
0 resp.
0
0%
0 resp.
1
0%
0 resp.
2
0%
0 resp.
3
0%
0 resp.
4
0%
0 resp.
5
8%
1 resp.
6
25%
3 resp.
7
16%
2 resp.
8
25%
3 resp.
9
25%
3 resp.
10
Not likely at allExtremely likely

Finally, we are due to release very shortly a new website generating leads for IFAs. Would you be interested in finding out more?

12 out of 12 answered

1
Yes
91% / 11 resp.
2
No
8% / 1 resp.